BACK OFFICE POLAND

Position: SALES DIRECTOR (with Managing Director Power) | POLAND
Industry: Automation

About the Company
Our client is an important player in the industrial automation industry, recognized globally for its high-quality & innovative solutions. With a solid international presence & a strong commitment to technological excellence, the company continues to drive progress across multiple industrial sectors in different countries.

Position Overview
We are seeking a highly organized and detail-oriented Backoffice Specialist to support our growing operations in Poland. Based in Ludz, you will work hand-in-hand with the Country Director and a 2. Backoffice Specialist to manage daily administrative, financial, logistical, and local HR processes. The ideal candidate possesses strong operational efficiency and a proven working knowledge of Navision (NAV).

Key Responsibilities
1. Order Entry & Sales Management

• Manage and execute HQ and EOAT Order Entry and Management.
• Conduct Credit Checks for incoming orders.
• Oversee Shipment / Dispatch processing within Sales Orders (SO).
• Ensure continuous maintenance of logistics data by completing Shipping Date Updates in NAV (both HQ and EOAT).

2. Billing, Invoicing & Financial Support

• Handle Proforma Invoice Creation and Processing.
• Oversee Customer Invoicing and perform Customer Payment Validation in NAV.
• Manage Sales Delivery Note Creation, along with the accurate entry of sales delivery notes and associated shipping costs.
• Execute Invoice and Delivery Note Entry and perform the final Billing Review and Control at Month-End.
• Manage financial transactions, including entering bank transfers.
• Support credit health by overseeing Outstanding Receivables Collection, as well as tracking Cash Receipts and Outstanding Confirmations.

3. Customer Master Data & Pricing Governance

• Handle Customer Registration and perform ongoing Customer Master Data Updates.
• Update critical Sales Parameters such as Payment Terms, Incoterms, and VAT.
• Maintain pricing accuracy by managing Customer Sales Price Updates in NAV alongside Sales Price Import and Validation.
• Govern Customer Discount Setups and Updates, including Manual Discount Management in Sales Orders.

4. Customer Service & Logistics Coordination

• Proactively communicate Shipment Tracking information to clients and ensure Weekly Availability.
• Provide direct Customer Service via Phone Support.
• Resolve daily friction points, including Order Issue Resolution and Delivery Issue Coordination.
• Coordinate the Returns Management pipeline and issue corresponding Credit Notes.

5. Inventory & Warehouse Administration

• Direct the Creation of Delivery Notes for Shipments and assist with Outgoing Shipment Preparation.
• Actively participate in and document both Monthly Inventory and Annual Inventory checks.
• Supervise the tracking and organization of Demo and Marketing Material Management.

6. HR Administration & HQ Reporting (Poland)

• Act as the local point of contact for Employee matters, including maintaining comprehensive employee records and preparing necessary employee documents.
• Oversee local workforce tracking, such as holiday leave settlement and attendance records.
• Generate monthly reports for the accountant and assist in preparing all documentation required for month-end closing.
• Deliver all other required reports to HQ as requested.

Profile Requirements

• Software Proficiency:Mandatory expertise in Navision (NAV) is required to execute the daily scope of work.
• Skills: Strong multi-tasking capabilities, analytical tracking skills for financial reporting, and a collaborative mindset suitable for interfacing between local leadership, accounting, and international HQ.

What We Offer

• A collaborative and innovative working environment.
• Remote work offer for high flexibility.

and much more...