Offer details
Our client is a premier Belgian multinational and a global trailblazer in high-performance polymer safety solutions for industrial and sporting environments. Since 1999, they have set the international gold standard in impact protection, operating across 80 countries with a strategic presence in Europe, North America, and Japan. Renowned for their award-winning design and sustainable innovation, they protect people and infrastructure for the world’s leading brands in logistics, aviation, and manufacturing. Joining this market-leading organization means becoming part of a forward-thinking team of 280 professionals dedicated to engineering a safer, more resilient future through cutting-edge technology and circular economy principles.
We are currently looking for an INSIDE SALES REPRESENTATIVE that will play a central role in the company's
commercial success. You act as the link between customers, Sales Account Managers, and internal departments, ensuring quotations and orders are handled accurately, projects run smoothly, and communication remains professional throughout the sales process. Your responsibilities combine administrative precision with strong commercial support, enabling our External Sales team to focus on business development in the field.
You will report directly to the General Manager.
Key Responsibilities:
- Order Management: Process, verify, and enter sales orders into the ERP system, tracking execution through to final delivery.
- Sales Support: Assist Account Managers and field sales reps by preparing commercial proposals, quotes, and product specification sheets.
- Customer Care: Handle day-to-day communications with clients via phone and email regarding order status, lead times, complaints, and returns.
- Invoicing & Admin: Issue shipping documents (DDT), invoices, and collaborate with the finance department on payment tracking and basic collections.
- Reporting & Data Maintenance: Keep the CRM updated daily and assist in compiling periodic sales performance reports.
Requirements:
- Experience: relevant experience in a back-office or inside sales role within structured companies or dynamic SMEs.
- Languages: Professional working proficiency in English (B2 level or higher), both written and spoken. Additional languages are a plus.
- Technical Skills: Strong command of MS Office (especially Excel) and practical experience with ERP software (e.g., SAP, Salesforce, or similar systems).
- Soft Skills: Excellent organizational skills, strong customer focus, ability to prioritize under pressure, and a team-oriented mindset.
Are you a good fit? Check it out:
▪ You don’t wait around, but take initiative;
▪ You have a positive attitude: see opportunities instead of problems;
▪ You are dynamic and flexible;
▪ You are open and respectful toward one another;
▪ You have the drive and ambition to perform at the highest level;
▪ You “Are ready for impact”: stay calm and focused during peak moments;
▪ Each one is a valuable link in the team — “teamwork makes the dream work”.
Why apply?
▪ Further develop yourself in an innovative and dynamic company that is growing rapidly;
▪ A challenging and varied job where personal initiative is highly valued;
▪ An inspiring career in a strongly collegial team atmosphere where open communication is key;
▪ A modern working environment with easy accessibility;
▪ And of course, an attractive salary with additional benefits.